Wiki
Jubula Wiki
Comparisons, guides, troubleshooting and firmware updates for Jubula money counters.
🔎 Model Comparisons
Find the right machine in 60 seconds📊
MV-300 vs MV-500
Size, speed, mixed counting and business scenarios.
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MV-500 vs MV-550
Same detection technology. MV-550 features a larger touch display.
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MV-300 vs MV-600
When a compact solution is enough, and when premium capacity is needed.
📘 Guides & Maintenance
Calibration, cleaning, settings🧪
CIS Calibration (MV-500)
Step-by-step: service menu, passwords, calibration sheet, completion check.
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Cleaning Rollers & Sensors
How to remove dust and residue to avoid jams and double feeds.
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Mixed Counting Mode
Enable mixed mode, get denomination reports, connect external printer.
⚠️ Troubleshooting
Quick checklists & fixes🛠️
Main Motor Error
Probable causes and checks: power, shaft, sensors, firmware.
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Image Error
CIS cleaning, calibration, ribbon check and firmware version.
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Not Pulling Banknotes
Worn rollers, pressure settings, friction pairs, feed test at low speed.